DMCA
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Jerzon respects the work of photographers, designers and writers, and expects the same from everyone who uses jerzon.shop. This page explains how to tell us if you believe something on our site copies your copyrighted work, what information a notice needs, what we do when one arrives, and how someone whose content was removed can respond. Jerzon is a single-brand store: there are no outside sellers on the site, so every notice comes straight to us. For trademark, logo or name concerns, see our Intellectual Property Policy.
Copyright notices in brief
- Send notices to support@jerzon.shop with the subject line “Copyright notice”.
- Include all six elements listed below so we can act without back-and-forth.
- We acknowledge every notice within 24 hours on business days.
- If a notice is valid, we remove or disable the material and confirm it to you by email.
- Anyone whose material was removed by mistake can send a counter-notice.
- Knowingly false notices can lead to legal liability.
What this process covers
This page applies to material that appears on jerzon.shop, including:
- Product photographs and the images behind the live name and number preview.
- Jersey, sock, shorts, hoodie and tee designs shown in our collections, such as Hockey Jerseys and Soccer Jerseys.
- Product descriptions, guides and policy text.
- Any material a customer sends us that we later display, if that ever happens.
It follows the notice-and-takedown process set out in the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512) and similar laws in other countries. It does not cover trademarks, team names, logos or a person’s name; those belong on our Intellectual Property Policy route.
Copyright versus trademark, in one minute
Copyright protects creative work: a photograph, an illustration, a piece of writing, an original graphic. Trademark protects names, logos and other signs that tell customers who made a product. If your concern is “that is my photo” or “that is my artwork”, use this page. If it is “that is my brand name or crest”, use the Intellectual Property Policy. If you are not sure, send it to us anyway and we will route it.
How to send a copyright notice
A complete written notice must include these six elements:
- A physical or electronic signature of the copyright owner or of a person authorised to act for them. A typed full name at the end of an email is accepted as an electronic signature.
- Identification of the copyrighted work you believe has been infringed. If several works are involved, a representative list is fine.
- Identification of the material you believe is infringing, with the exact URL or URLs on jerzon.shop so we can find it.
- Your name, postal address, telephone number and email address.
- A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law.
- A statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or authorised to act on the owner’s behalf.
Email the notice to support@jerzon.shop with the subject line “Copyright notice”. You may also post it to Jerzon, 1735 East Carson Street Ste 226, Pittsburgh, PA 15203, US, but email reaches us faster. An incomplete notice slows things down because we will have to write back for the missing details.
Tips that speed up a review
- Link to each page separately rather than to the homepage or a collection.
- Say which part of the page is the problem, for example “the second photo of the Hooped Soccer Jersey”.
- Attach or link to the original work, with a date of creation or first publication where you have it.
- If you are an agent, say who you represent.
| Element | Example of what to write | Included? |
|---|---|---|
| Signature | Typed full legal name at the end of the email | Required |
| Your work | “My photograph of a striped hockey sock, first published on my portfolio” | Required |
| Our material | Full URL of the product page and which image | Required |
| Contact details | Name, postal address, telephone, email | Required |
| Good-faith statement | “I believe in good faith that this use is not authorised” | Required |
| Accuracy statement | “The information is accurate and, under penalty of perjury, I am authorised to act” | Required |
What we do after a notice arrives
We treat every copyright notice seriously and handle it in the same order each time.
| Stage | What happens |
|---|---|
| Received | We confirm receipt by email within 24 hours on business days |
| Checked | We confirm the notice has all six elements; if not, we ask for what is missing |
| Reviewed | We compare the material on our site with the work you identified |
| Acted on | If the notice is valid, we remove or disable access to the material |
| Confirmed | We tell you by email what we did |
When the material came from a customer
If the material was something a customer sent us and we displayed it, we also tell that person it was removed and give them a copy of the notice, with your personal contact details withheld where the law allows. They then have the option of a counter-notice, described below.
When we disagree
Sometimes a notice is complete but the material is our own original work, for example a photo we took of our own Digital Camo Football Jersey. In that case we explain our view to you by email and, where useful, show the evidence. You remain free to take the matter further.
Counter-notice for removed material
If material you provided was removed and you believe that was a mistake or a misidentification, you can send a counter-notice to support@jerzon.shop with the subject line “Copyright counter-notice”. It must include:
- Your physical or electronic signature.
- Identification of the material that was removed and where it appeared before removal.
- A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
- Your name, address and telephone number.
- A statement that you consent to the jurisdiction of the federal district court for the district where your address is located, or, if your address is outside the United States, any judicial district in which Jerzon may be found, and that you will accept service of process from the person who sent the original notice or their agent.
When we receive a valid counter-notice, we forward a copy to the person who sent the original notice. If they do not tell us within the period the law sets that they have filed a court action, we may restore the material.
What a counter-notice does not do
A counter-notice is a formal legal statement, not a way to ask us to reconsider a simple mix-up. If you think we removed the wrong photo or misread a link, a normal reply to our email is usually quicker and we will put it right. Use the counter-notice only when you are confident the material is yours or that you had the right to use it, and you accept the legal consequences of saying so under penalty of perjury.
Fair use and permitted uses
Copyright law allows some uses of a work without the owner’s permission, such as short quotations for commentary or review. We take that into account when we review a notice, and we ask you to think about it before you send one. Some examples that usually do not need a notice:
- A short quote from one of your articles with credit and a link to you.
- A general sports look, such as hoops on a soccer jersey or pinstripes on a baseball jersey, that many brands use and nobody owns on its own.
- A plain fact, such as the list of sizes or colours on a product page.
Whether a specific use is permitted depends on the details, and we do not give legal advice. If you are unsure, send the notice and explain your reasoning; we will look at it with an open mind.
Keeping your notice private
We use the contact details in a notice only to handle it. We do not publish them. When a notice concerns material a customer sent us, we may share the notice with that customer so they can respond, but we withhold your personal contact details where the law allows. Our Privacy Policy explains how we keep and protect messages sent to support.
False or misleading claims
Under 17 U.S.C. § 512(f), anyone who knowingly makes a material misrepresentation in a notice or counter-notice can be liable for damages, including costs and legal fees. Before sending a notice, consider whether the use might be permitted, for example a short quotation with credit. If you are unsure whether your rights are being infringed, you may want legal advice first.
Repeat infringement
We do not keep up material that has been shown to infringe. If any person repeatedly sends us infringing material for display, we stop accepting their submissions and may close their account in My Account.
Our own designs and your custom order
People sometimes ask whether a custom jersey order could raise a copyright issue. The jerseys themselves carry our original designs. The personalisation fields hold only a Name on back of up to 12 characters, a Number from 0 to 99 and a Lettering colour, so there is no upload of artwork, photos or logos. That keeps custom orders simple: we print exactly what you type, and what you type should be your own name or nickname and your number. Requests to print a club crest or another company’s graphics are declined, as our Terms of Service explain.
Photos customers email us
Customers often email a photo when asking about a return. Those photos are used only to handle the request and are deleted 30 days after delivery of the related order. We do not publish them, so they are unlikely to be the subject of a notice. If you think a photo of yours has been used on the site, tell us and we will check.
Sending a notice that is not about copyright
Not every concern fits this page. Use these routes instead:
- A trademark, team name, logo or a person’s name: our Intellectual Property Policy.
- Your personal data, such as a name printed on a past order: our Privacy Policy.
- An order, size or delivery question: our Help Center or Contact Us.
Contact for copyright matters
Email support@jerzon.shop with the subject line “Copyright notice” or “Copyright counter-notice”. Support is by email only, and we reply within 24 hours on business days. Postal address: Jerzon, 1735 East Carson Street Ste 226, Pittsburgh, PA 15203, US.